You can check the status of your phone at any time by logging onto your account. As soon as we receive your phones we will send you a confirmation email. Please note: Customer services can only view the same information which is shown on your online account.

You can check the status of your payment at any time by logging onto your account. As soon as we receive your phones we will send you a confirmation email with your expected payment date. Please note: Customer services can only view the same information which is shown on your online account.

Yes, we accept damaged, broken or faulty phones. At Handtec, we know the price we offer you is really important, that’s why we put so much effort into getting it right. Just simply select your device , condition and network and you will see the quoted price.

Yes, please contact our customer service team by email to sell@handtec.co.uk or call 02038627645 (Monday-Friday 9am-5pm) and they will be able to update this for you.